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Browse through the answers to our most frequently asked questions.

We are very sorry that you have been impacted by COVID-19. If you need assistance with your account please contact us at 1-888-256-6083 1-888-256-6083 or e-mail us at so one of our Jora Guides can help get you the support you need.

Unfortunately, we’ve all felt changes to our daily lives due to COVID-19 and know that with all the news and information being circulated it can be overwhelming. To provide additional help to our consumers we have been closely following the CARES Act and found some frequently asked questions (FAQs) provided by the US Senate with information regarding the Cash Payments to Americans as well as other relief information that may be helpful to you during this difficult time. Click on the link below to view the FAQ. Please feel free to share with your friends and family.

CARES Act FAQs for Individuals From US Senate

An installment loan is a more traditional type of loan where the borrower applies for and then takes the total amount they need at one time. The borrower pays back that amount over a set period of time in equal payments (installments) until the loan is paid in full. If more money is needed, the borrower must reapply for another loan. Typical examples of installment loans are auto or mortgage loans.

A line of credit offers consumers a more flexible borrowing solution and, generally, is more suitable for those who have borrowing needs that vary. Once approved, the borrower can access any portion of that credit line, up to the maximum amount approved, at any time (provided the account is in good standing). Lines of credit are intended to be borrowed from multiple times without having to reapply. Interest and/or fees are assessed only on the amount borrowed/outstanding. Any available, but unused, credit does not incur any interest or fees.

When you complete and submit an application for a Jora loan, we access the credit report of most applicants. Multiple credit inquiries in a short period of time may have an impact on your overall credit score.

If you received an offer from Jora Credit on the LendingTree website, you have met our preliminary offer criteria and have a good chance of being funded. Final approval is provided after a complete application is submitted on the Jora Credit website and meets all of our eligibility criteria.

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